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Writing about how trust forms between human teams and the AI agents they work with — and what changes when the manager is no longer the smartest one in the room.
Daniel Schwartz is the author of Unavoidable Agency: The Hidden Value of Teaming in the Age of AI, his first novel. He has spent more than twenty years inside fintech, AI, and operations as a CEO, COO, and partner.
Daniel Schwartz has spent more than twenty years inside fintech, AI, and operations — as CEO, COO, and partner at firms including Healos, Oliver Wyman, and Moven. He holds an MBA from Queen's University and a CMA designation. Unavoidable Agency is his first novel: a story about a COO who is told to fire two hundred and fifty people, and the outside operator who helps her find out what the company would actually lose.
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- The book is a novel, not a business book. Why fiction?
- Sarah Chen is told the cuts will be justified with AI. How often, in real life, is AI the actual reason — and how often is it the cover story?
- Marc Halloran talks about value the company is producing without knowing it. What does that look like, in concrete terms, inside a real company?
- What is the most common mistake leaders are making with AI right now?
- If a COO reading this is in Sarah's seat tomorrow morning, what is one thing you would tell her to do first?
- Who is this book actually for — the people running the cut, or the people inside it?
Podcast and press appearances will be listed here as the book tour gets underway. Hosts and journalists — please get in touch.